quinebaug valley community college

Training for Business and Industry

The growth of successful businesses comes from the growth of its people.

QVCC offers quality training programs, courses and workshops designed to upgrade employee skills, advance leadership and management capabilities and support ever-changing job initiatives.

All of our instructors are experts in their fields and bring relevant academic knowledge and professional or experiential learning to the classroom.

Business Training

Current Programs

What is my leadership potential?
How can I develop and apply that potential in ways that benefit my organization?

Leadership at All Levels, a four-module leadership development series, will help you answer these questions, regardless of your position on the organizational chart. The program operates from the assumption that leaders are made, not born, and that anyone is capable of increasing their value with their colleagues, teams and organizations.

By the end of the program, you will be able to:

• Identify your leadership strengths and areas needing improvement
• Adjust your communication styles in different situations
• Lead groups comprised of differing generational values and work styles
• Coach others to help them enhance their performance
• Resolve conflicts using a variety of approaches
• Turn a group of people into a team pulling in the same direction
• Use multiple thinking perspectives when making decisions
• Conduct meetings that are focused, efficient and productive
• Set clear directions for your department and achievable goals for reaching them
• Manage change proactively

Learn more >>

Solid computer skills are necessary in today’s workplace. QVCC offers a variety of computer courses, including:

• Computer Basics
• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Microsoft PowerPoint
• QuickBooks
• Intro to Web Design

Customized computer training for your employees can be held at the college or at your site.

Learn more >>

This three-day Internal Quality Auditing seminar prepares participants to perform internal audits for an ISO 9001:2015 Quality Management and Quality Assurance System.

Participants will:
• Learn accepted guidelines for conducting internal audits
• Discuss the auditor’s role
• Review the ISO 9001-2015 Quality Standard
• Practice preparing for an ISO audit using a case study
• Use a model internal audit procedure and accompanying forms
• Prepare for an on-site audit
• Perform an internal quality audit

On the third day of the seminar, participants will perform an internal quality audit at Bollore, Inc., 60 Louisa Viens Drive, Dayville, Conn.

Dates:
Tues. & Wed., June 19 & 20, 2018 at QVCC
Thurs., June 21, 2018 at Bollore, Inc.
Time:
8 am – 4 pm
Cost:
$825 per participant includes copy of complete ISO 9001:2015, Fifth Edition; QVCC notebook with stylus pen; lunch and light refreshments

Instructor: Chip O’Lari
Chip is a quality/safety/environment manager for Bollore, Inc. of Dayville, as well as a quality/supply chain/business improvement service provider for CONNSTEP, Inc. He is also a senior member of the American Society for Quality and an adjunct instructor for the QVCC Advanced Manufacturing Technology Center. Chip is certified as a manager of quality/organizational excellence, quality engineer, and quality auditor.

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Do you dream of running your own business: Does your existing business need to updates its blueprint for success?

Take this hands-on workshop with a local business leader and get to work on creating or upgrading your business plan.

This workshop was developed and will be taught by John Miller, president & CEO of National Chromium Company, Inc., and former director of human resources for Day Kimball Healthcare. Using his experience and expertise, John will guide students through the best practices in developing and communicating a successful business plan.

With workshops held every two weeks, you will have time to fine-tune your proposals using the lessons learned in the previous workshop. After completing the course you will walk away with a new or updated business plan, along with the skills necessary to sell the plan to potential investors or financial organizations.

Dates: TBA
Time: TBA

This two-day workshop examines essential human resources responsibilities.

It serves as both a strong introduction for those new to HR and a solid review of key issues and best practices for current HR professionals.

Topics include:
• State and federal laws that frame the employee-employer relationship
• Employment issues and how to address them
• Writing employee handbooks
• Effective interviewing techniques
• Legal information about hiring and firing
• Keeping records and documenting employee behavior
• Sexual harassment, hostile work environment, and workplace bullying
• Conducting performance appraisals
• Working with a company’s training and development efforts

Dates:  Tues./Wed., June 26 & 27, 2018
Time: 9 am – 4 pm
Cost: $625

Instructor: Grace Blunt, Esq.
Grace has more than 35 years’ experience in human resources and employment law issues. In addition to heading up human resources departments in manufacturing, banking, and academia, she also served as president of a company that specialized in human resource and employee benefit consulting for small business start-ups, non-profits, and manufacturers. Grace holds a B.A. from Northeastern University and a J.D. from Western New England School of Law.

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Regardless of job titles, all employees are expected to be productive and conduct themselves professionally. Yet even the most technically talented employee will struggle to meet this expectation if he or she lacks the vital “soft” skills required in the modern workplace.

The new Summer School for Soft Skills program will help employees build professional workplace skills while developing their self-confidence, proficiency, collaborative abilities, and expertise.

This series consists of six half-day workshops. Participants may sign up for individual topics or enroll in the entire series. Those who successfully complete all six sessions will be awarded a Certificate in Professional Workplace Skills.

TOPICS:
Session 1    Demonstrating Effective Interpersonal Skills           July 10, 2018
Session 2    Communicating by Email and Telephone                    July 17, 2018
Session 3    Managing Your Time and Getting Organized            July 24, 2018
Session 4    Dealing with Workplace Conflict                                       July 31, 2018
Session 5    Working as Part of a Team                                                      Aug. 7, 2018
Session 6    Interacting with Different Generations                        Aug. 14, 2018

Dates: Tuesdays, July 10 – August 14, 2018
Time: 9 am – 12 pm
Cost: $175 per session or $900 for 6 sessions

Instructor: Rockie Blunt, Ed.D.
Rockie has delivered many training programs at QVCC, including the popular Leadership at All Levels series, and has earned a reputation as a lively speaker who delivers informative workshops. A graduate of Yale University, he holds a master’s degree from Clark University and a doctorate in human resources education from Boston University.

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It’s well known that millennials — those born between 1981 and 1996 — are the largest generation in the U.S. labor market. It is estimated that by 2025, they will comprise 75 percent of the workforce.

No longer the “new kids,” they are rapidly assuming managerial and leadership positions. It is imperative that younger and older age groups come to understand, respect, and work cooperatively with each other. This half-day session shows you how to begin that process.

TOPICS:
• Defining the various generations
• Perceiving and being perceived by others
• Communicating to different outlooks
• Managing and motivating different age groups
• Millennials’ training and learning preferences
• Adapting to different values

Date: Tuesday, June 12, 2018
Time: 9 am – 12 pm
Cost: $200

Instructor: Rockie Blunt, Ed.D.
Rockie has delivered many training programs at QVCC, including the popular Leadership at All Levels series, and has earned a reputation as a lively speaker who delivers informative workshops. A graduate of Yale University, he holds a master’s degree from Clark University and a doctorate in human resources education from Boston University.

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Beginning a new job is a learning process for first-time employees: learning about their organization, their coworkers, and themselves.

This half-day workshop introduces new hires to the dimensions of that learning process and helps them successfully navigate the early stages of their business careers.

TOPICS:
• Understanding organizational culture
• Observing business etiquette
• Professional communication skills (social style, listening, telephone, email)
• Working with older generations
• Motivating yourself toward success (emotional intelligence)
• Learning on the job (4 stages of skills development)

Date: Tuesday, June 12, 2018
Time: 1-4 pm
Cost: $200

Instructor: Rockie Blunt, Ed.D.
Rocky has delivered many training programs at QVCC, including the popular Leadership at All Levels series, and has earned a reputation as a lively speaker who delivers informative workshops. A graduate of Yale University, he holds a master’s degree from Clark University and a doctorate in human resourced education from Boston University.

Printable Information >>

Looking for customized training?

The world of work is always changing. QVCC is here to help your employees change with it!

QVCC provides high-quality training and education programs for businesses and organizations in northeast Connecticut, Rhode Island, and central Massachusetts. Customized training can be scheduled at your convenience and held on-site at your local business or at our Danielson campus. Learn more >>

For registration information please call 860.932.4005.