- What is Support Services?
- What can Support Services help me with?
- What can I expect during my first visit?
- Is this confidential?
- How can I schedule an appointment?
- What are the hours for counseling?
- Can I come in and get walk-in services?
- What if I am having a mental health emergency?
- Are my counseling records made a part of my permanent file?
QVCC Support Services provides students with short-term, solution focused academic and personal counseling to respond to the wide variety of questions and concerns students experience as part of college or their personal life. Counseling focuses on building life and academic skills as well as support for overcoming learning challenges such as anxiety, motivation, focus, study skills, test-taking strategies, and time management. Counseling can help students identify their strengths and needs and then work to develop learning plans to build effective strategies and outcomes. QVCC Support Services also provides referrals to appropriate community agencies and health care providers when required for longer-term/more extensive psychological support and basic needs case management. These services are free to registered students.
QVCC Support Services does not provide long-term clinical counseling; however, it can provide you with caring and non-judgmental support and resources in the following areas:
- Barriers to academic success: navigating academic expectations and/or feeling overwhelmed with workload, procrastination and motivation, goal setting and completion, classroom anxiety, adjusting as a first time or first-generation college student, etc.
- Interpersonal issues: communication/social skills, conflict management, self-advocacy, relationship issues
- Personal Concerns: stress management, self-esteem, identity, sexuality, family concerns
- Crisis Intervention: Referrals and crisis management resources provided for domestic violence, sexual assault/harassment, acute stress, grief/ death of a family member or friend, suicidality, distressing thoughts or thoughts of self-harm, substance misuse/abuse, etc.
- Psychological issues: Supportive counseling may be able to provide tools for managing some psychological difficulties such as anxiety/ depression at school, as well as provide community referrals for longer-term/clinical care when needed
- Basic Needs: Referrals for food insecurity, homelessness, etc.
You can expect to meet with an experienced school-based counselor to gather some background information in order to identify which obstacles are impacting you most. At the end of your first meeting, your counselor will recommend a course of action which can include; short-term, one-on-one counseling, psycho-education, skills building, and/or referrals to community agencies/resources.
Counselors understand the importance of privacy and strive to keep your participation in services confidential. Counseling providers do not release information about a student without that student’s written permission, except in the case of imminent danger to self, the college or others; court order; child abuse; sexual assault/violence; or where otherwise required by law.
· Mondays 9:00 a.m. to 4:00 p.m.
· Tuesdays: 9:00 a.m. to 4:00 p.m.
· Wednesdays: 9:00 a.m. to 4:00 p.m.
· Thursday: 9:00 a.m. to 4:00 p.m.
· Friday: 9:00 a.m. to 4:00 p.m.
Please note that the last counseling appointment of the day will be scheduled one hour prior to the close of the business day.
It is preferred that you please make an appointment. If a counselor is available at the time you are in need, the counselor will see you. If the counselor is not available, there are options for you. You may schedule an appointment with the counselor and will be seen as soon as possible. If you would like counseling services immediately, please call 211 or browse our options of Community Support Resources.
If you are experiencing a medical and/or mental health emergency, please call 911. Signs of a mental health emergency include: feeling suicidal and/or wanting to harm self or others; severe disorientation or feeling out of touch with reality; severe inability to function; or feeling out of control and severely distraught.
No information about your contact with Support Services is kept in your permanent academic or financial record.
Asking for help is a sign of courage, strength and empowerment. Help is available.
Located in Academic Affairs Office