quinebaug valley community college

Support Services

Contact Information

Mikaela Kitka, M.Ed., CAGS
860-932-4299
mkitka@qvcc.edu

In-person meetings by appointment.
Please call or email directly.

QVCC Support Services provides students with short-term, solution focused academic and personal counseling to respond to the wide variety of questions and concerns students experience as part of college or their personal life. Counseling focuses on building life and academic skills as well as support for overcoming learning challenges such as anxiety, motivation, focus, study skills, test-taking strategies, and time management. Counseling can help students identify their strengths and needs and then work to develop learning plans to build effective strategies and outcomes.

QVCC Support Services also provides referrals to appropriate community agencies and health care providers when required for clinical counseling, more extensive psychological support, and basic needs case management.

These services are free to registered students.

QVCC Support Services does not provide long-term clinical counseling; however, it can provide you with caring and non-judgmental support and resources in the following areas:

  • Barriers to academic success: navigating academic expectations and/or feeling overwhelmed with workload, procrastination and motivation, goal setting and completion, classroom anxiety, adjusting as a first time or first-generation college student, etc.
  • Interpersonal issues: communication/social skills, conflict management, self-advocacy, relationship issues
  • Personal Concerns: stress management, self-esteem, identity, sexuality, family concerns
  • Crisis Intervention: Referrals and crisis management resources provided for domestic violence, sexual assault/harassment, acute stress, grief/ death of a family member or friend, suicidality, distressing thoughts or thoughts of self-harm, substance misuse/abuse, etc.
  • Psychological issues: Supportive counseling may be able to provide tools for managing some psychological difficulties such as anxiety/ depression at school, as well as provide community referrals for longer-term/clinical care when needed
  • Basic Needs: Referrals for food insecurity, homelessness, etc.

You can expect to meet with an experienced school-based counselor to gather some background information in order to identify which obstacles are impacting you most. At the end of your first meeting, your counselor will recommend a course of action which can include; short-term, one-on-one check-in’s, resources for building skills, and/or help with referrals to community agencies/resources.

Counselors understand the importance of privacy and strive to keep your participation in services confidential. Counseling providers do not release information about a student without that student’s permission, except in the case of imminent danger to self, the college or others; court order; child abuse; sexual assault/violence; or where otherwise required by law.

· Mondays 9:00 a.m. to 4:00 p.m.
· Tuesdays: 9:00 a.m. to 4:00 p.m.
· Wednesdays: 9:00 a.m. to 4:00 p.m.
· Thursday: 9:00 a.m. to 4:00 p.m.
· Friday: 9:00 a.m. to 4:00 p.m.

Please note that the last counseling appointment of the day will be scheduled one hour prior to the close of the business day.

Later appointments can be made by emailing mkitka@qvcc.edu directly.

Set up a virtual appointment

At this time, all in-person meetings are by appointment only. Please consider booking an Online Appointment or email/ call Mikaela Kitka directly to set up an in-person appointment if needed.

For available counseling services in the community, please call 211 or consider the resources listed in the Community Resources tab.

If you are experiencing a medical and/or mental health emergency, please call 911. Signs of a mental health emergency may include: feeling suicidal and/or wanting to harm self or others; severe disorientation or feeling out of touch with reality; severe inability to function; or feeling out of control and severely distraught.

United Services provides mobile and walk-in crisis management services and can be reached 7 days a week, 24 hours a day.

United Services Crisis Hotline: 860.774.2020
Locations:
1007 N Main St, Dayville, CT 06241
140 N Frontage Rd, Mansfield Center, CT 06250

No information about your contact with Support Services is kept in your permanent academic or financial record.

General
Call 2-1-1
A connection to local services, from utility assistance, food, housing, childcare, after school programs, elder care, crisis intervention and much more. If you are outside of Connecticut or have a problem using the 2-1-1-number, dial 1-800-203-1234.

Crisis Response

Dial 9-1-1
If you are experiencing a mental health emergency

United Services Crisis Hotline: 860.774.2020
Provides immediate response to a mental health crisis (such as suicidal thoughts) as well as counseling and psychiatric services, case management, etc.

National Suicide Prevention Hotline: 800-273-TALK (8255)
(Website available is Spanish)

Crisis Text Hotline
Text “HOME” to 741-741

The Trevor Project
24/7 hotline: 1-866-488-7386
The Trevor Project provides crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning (LGBTQ) young people under 25.

Counseling

United Services
860.774.2020
Provides immediate response to a mental health crisis (such as suicidal thoughts) as well as counseling and psychiatric services, case management, etc.

Perceptions Program
54 North Street, Willimantic, CT – 860-450-0151 – Danielson: 13 Water Street, Danielson, CT – 860-779-5852
Storrs Common, 1244 Storrs Road 2nd floor, Storrs, CT- 860-420-2450
Providing telephone therapy immediately. Please call 860-420-2450 to set up an appointment! Available sessions from your phone 9:00am to 7:00pm.

Generations Family Health Center
(860) 450-7471
Se habla español. Por favor, llame hoy para su cita (860) 450-7471.
40 Mansfield Avenue Willimantic, CT 06226-2018

CHR
1-877-884-3571
COVID-19 NOTICE:
Enfield, Manchester and Willimantic- we are temporarily changing our hours for urgent/walk-in care for adults. Please note that all Adult and Child Outpatient appointments are available via Telehealth.

Detox/ Substance Use

SAMHSA’s National Helpline – 1-800-662-HELP (4357)
SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
Treatment Locator

Department of Mental Health & Addiction Services
24/7 Hotline: 1-800-563-4086

Perceptions Program
54 North Street, Willimantic, CT – 860-450-0151 & 13 Water Street, Danielson, CT – 860-779-5852
Storrs Common, 1244 Storrs Road 2nd floor, Storrs, CT- 860-420-2450

CHR
1-877-884-3571
COVID-19 NOTICE:
Enfield, Manchester and Willimantic- we are temporarily changing our hours for urgent/walk-in care for adults. Please note that all Adult and Child Outpatient appointments are available via Telehealth.
For Bloomfield and East Hartford, outpatient offices have temporarily shifted to Telehealth services. Please call 877.884.3571 for appointments.

Domestic Abuse/Sexual Abuse

National Domestic Abuse Hotline 24/7
1-800-799-7233 (English and espanol)
Text LOVEIS to 22522

United Services Domestic Abuse Hotline 24/7
Se habla espanol
Statewide Toll-Free Number: 1-888-774-2900
Danielson: 860-774-8648
Willimantic: 860-456-9476

Sexual Assault Crisis Center of Eastern Connecticut
Phone: 860-456-3595
24-hour hotline: 860-456-2789
Crisis intervention, legal and judicial advocacy, and trauma-focused counseling

Connecticut Alliance To End Sexual Violence
Certified sexual assault victim advocates, counseling, and referrals for legal services
24/7 Hotlines
1-888-999-5545 ENGLISH
1-888-568-8332 ESPAÑOL

Asking for help is a sign of courage, strength and empowerment. Help is available.

Support Services
Located in Academic Affairs Office
860-932-4299