In this full-day workshop, employees from two or more departments will learn about one another’s unique challenges and responsibilities; explore the ways in which their departments depend on one another; and embrace a “partnership culture” in which all personnel work as professionally and cooperatively as possible.

TOPICS

• Departmental roles, responsibilities and expectations
• Working together as a team
• Using emotional intelligence
• Interdepartmental communication
• Handling disagreements
• Developing a plan for interdepartmental partnerships

Acting as a team requires an understanding of differences and how to maximize the skills and benefits people bring to a team.

This hands-on, half-day workshop will give people an experience of forming a team and having to overcome an obstacle as they move toward completion of a successful project.

TOPICS

• Skill differentiation
• Decision-making styles
• Interpersonal communications
• Conflict resolution

Respecting co-workers is expected in the workplace, but understanding co-workers can take some time.

In this full-day workshop, employees will identify barriers to mutual understanding that enter the workplace from a lack of awareness of the differences and similarities that exist between us. By exploring what they know and don’t know about their co-workers, participants will leave the workshop with an understanding of the differences that exist in their workplace, how these differences affect behavior, and how to be more effective in responding to these differences.

QVCC strongly recommends holding this workshop as a kick-off to any series of internal training programs.

When implementing a new training program and/or series of training workshops, it’s important for a company’s leaders to establish a learning culture. In this half-day workshop, supervisors and managers will learn the steps necessary to promote learning as a core value in their organizations, one that leads to continuous performance improvement. They will be encouraged to define new approaches to thinking, acquiring knowledge and building skills on the job.

TOPICS

• Experiential learning
• Barriers to learning in organizations
• The various forms of learning
• The role of managers in learning
• Training culture vs. learning culture
• Benefits of a learning culture

It’s well known that millennials — those born between 1981 and 1996 — are the largest generation in the U.S. labor market. It is estimated that by 2025, they will comprise 75 percent of the workforce.

No longer the “new kids,” they are rapidly assuming managerial and leadership positions. It is imperative that younger and older age groups come to understand, respect, and work cooperatively with each other. This half-day session shows you how to begin that process.

TOPICS

• Defining the various generations
• Perceiving and being perceived by others
• Communicating to different outlooks
• Managing and motivating different age groups
• Millennial training and learning preferences
• Adapting to different values

When taking the reigns of a department or team, supervisors must proactively study their areas of responsibility, develop a clear vision of a successful future, and begin guiding their team down the path to success.

In this workshop, employees will define and evaluate the current purpose of their organization and department, articulate what they want the organization and department to become in the future, and determine what steps must be taken to reach their goals.

TOPICS

• Creating mission
• Vision and values statements
• Formulating a SWOT analysis
• Setting goals, objectives and strategies

Transform your talented employees into talented trainers!

“Doing” and “teaching” are not mutually inclusive skills – an employee might know how to run a piece of machinery or provide excellent customer service, but it takes an entirely different set of skills to teach someone else how to accomplish those same tasks.

This three-day workshop covers the essential stages in creating and delivering effective instruction, resulting in trainers ready to contribute to your company’s workforce development goals.

Session One

• Adult Learning Theory and Styles
• Instructional Design
• Learning Objectives

Session Two

• Instructional Methods
• Effective Presenting Skills
• Using Visual Aids

Session Three

• Handling Difficult Situations
• Practice Training
• Evaluating the Presentations